About the Hiring Company

XIMI VOGUE, a proud member of the Arkan Franchise Management Group, is a global fast-fashion lifestyle brand celebrated for its Korean-inspired design and aesthetic. With a dynamic presence in over 90 countries, XIMI VOGUE offers an extensive range of stylish, high-quality, and affordable everyday products that span categories including beauty, home décor, electronics, stationery, and fashion accessories.

Your Mission as a Retail Manager

As the Retail Manager, your primary mission is to oversee daily operations across all retail branches, drive sales growth, ensure optimal store readiness, enhance customer satisfaction, and lead strategic initiatives in inventory, team development, and market positioning.

You will be handling these duties and responsibilities as a Retail Manager

1. Daily Store Operations Management:
• Supervise day-to-day operations across all store branches.
• Ensure store readiness in terms of cleanliness, organization, and service quality.
• Monitor compliance with operational policies and procedures.

2. Staff Management:
• Recruit and train new employees.
• Schedule shifts and ensure sufficient staffing during peak hours.
• Evaluate employee performance and foster motivation and development.

3. Inventory Management:
• Monitor stock levels and ensure product availability.
• Oversee purchasing, receiving, and storage processes.
• Minimize waste and losses while improving inventory efficiency.

4. Store Development and Layout Management:
• Enhance visual merchandising and in-store customer experience.
• Reorganize store layouts based on product performance and customer behavior.
• Plan for renovation or redesign based on strategic needs.

5. Sales Growth & Target Achievement:
• Develop and implement sales plans for all branches.
• Launch seasonal promotional campaigns in coordination with the marketing team.
• Analyze sales performance and take immediate improvement actions.

6. Market and Competitor Analysis:
• Monitor local and regional market trends.
• Study and analyze competitors’ pricing, promotions, and customer experience.
• Recommend strategic actions to differentiate the brand in the market.

7. Sales Team Motivation:
• Set monthly and yearly sales targets.
• Implement performance-based incentive programs.
• Train the team on advanced sales techniques.

8. Customer Service:
• Ensure high levels of customer satisfaction across all branches.
• Handle complaints and issues professionally.
• Develop policies for continuous customer experience improvement.

9. Reporting & Performance Monitoring:
• Prepare regular reports on sales, inventory, and staff performance.
• Analyze data to support strategic decision-making.
• Present results and performance reports and recommendations to senior management.

10. New Store Openings:
• Conduct feasibility studies for new locations, including market and operational costs and analysis.
• Oversee the setup and launch of new branches from planning to operations.
• Recruit and train teams for new branches.

11. New Retail Brand Management:
• Supervise the launch and operation of any new retail brands added to the group.
• Develop initial sales and operational plans for new brands from the ground up.
• Coordinate with suppliers, franchise partners, and service providers.

Qualifications and Skills that will allow you to thrive as a Retail Manager

• Proven experience in retail operations and multi-store management.
• Strong leadership, staff development, and team motivation skills.
• Expertise in inventory control, sales strategy, and visual merchandising.
• Data-driven decision-making abilities and proficiency in performance reporting.
• Excellent communication skills in English and Arabic.
• Strategic mindset with strong market and competitor analysis capability.
• Experience in launching new stores or retail brands is a plus.
• Bachelor's degree in Business Administration, Retail Management, or related field preferred.

Additional Information

• Working Hours: Sunday to Thursday.
• Location: Jraba -Tripoli - Libya.
• Salary:  Competitive, dependent on the candidate's experience and qualifications.